Esurance created E-star to help expedite the auto repair process and provide excellent service at state-of-the-art facilities. If you choose an E-star repair facility, the repairs are guaranteed for as long as you own the vehicle.

After you file a claim, your claims representative can help you select an E-star facility near you. Once your vehicle is at the facility, they'll provide Esurance with the necessary claims information and begin the repairs.

Another benefit of the direct repair program is that all E-star repair facilities allow you to access online photos of your vehicle as it's being repaired.

And because we believe in environmentally friendly business practices, we require that all E-star repair facilities remain compliant with strict EPA-OSHA guidelines. The EPA checklist includes guidelines for waste management, wastewater and storm water management, air pollution controls, and record keeping.

We work diligently to ensure that all E-star repair facilities consistently adhere to stringent requirements and do their part to protect our most valuable natural resource.