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What if more damage is found after the facility starts repairs?
Finding additional damages during the repair process is normal. A vehicle
involved in an accident may have damage that is not visible when the initial
estimate is written but becomes visible once the repairs begin. Any adjustments
made to the initial estimate are called supplements.
If additional damage is discovered while repairing your
vehicle, the repair facility will contact the appraiser who wrote the original
estimate to complete a supplement.
If you've been involved in an accident, you can take your vehicle to the repair
facility of your choice. If you don't have a preferred repair facility when you
file a claim, Esurance can help you select one through the E-star program.
E-star, the
Esurance Direct Repair Program, features highly qualified repair facilities and
guarantees repairs for as long as you own the vehicle. These facilities also
allow you to monitor the progress of your vehicle repairs online.
With Esurance, not only can you make your auto insurance claim 24/7, you can
receive friendly, helpful customer service too. Whether you're getting a quote
or making an auto insurance claim, Esurance makes auto insurance convenient.
When you've been in an accident, you want your claim to be handled efficiently.
With Esurance, you'll be back on the road in no time!
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