Esurance FAQ: How do I know your company is reliable?
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Home > Learning Center > FAQ > Reliability > Reliability Facts
FAQ: Reliability

How do I know your auto insurance company is reliable?

Esurance is known for offering convenient auto insurance at affordable rates. However, even more important, Esurance customers know they can count on their coverage. You should be able to trust your insurance company, especially when you file a claim. That's why Esurance would settle for being nothing less than reliable.

Personal auto insurance is a highly regulated industry in the U.S. As an insurance company, we are required to have a certain amount of money in the bank to pay potential claims. Esurance's financial strength is rated "Excellent" by A.M. Best, an independent assessor of an insurance company's ability to pay claims.

Esurance is owned by White Mountains Insurance Group, Ltd., a holding company with billions of dollars in assets. As a publicly traded company, White Mountains is subject to the laws and regulations governing financial disclosure and performance of public companies. Look for the stock ticker "WTM" on the New York Stock Exchange to see how White Mountains performs on a day-to-day basis.

When you're conducting business with an online insurance company, it's also important to feel secure. That's why Esurance will never sell or share your personal information with third parties for their independent use. To make sure our site remains secure, we use secure sockets layer (SSL) technology and data encryption. In addition, Esurance is a member of industry leading online security programs, which means you can rest assured your personal information will remain private.

At Esurance, you don't have to pay a lot to receive reliable coverage. With customer service and claims representatives available 24/7, you can get the help you need when you need it. And when it comes to claims, we've always got you covered. Esurance settles claims quickly and fairly, so you can get back on the road as soon as possible.


The Esurance Gold Seal of Quality. Secure. Reliable. Superior.